Namibia l April 2017


Namibia l April 2017

Dear Real Pay User

We are approaching the end of the first quarter of 2017 and trust that it has been a successful few months for all Real Pay Users.

Loading client profiles – New contact details fields

Users will now be able to add contact details (e-mail addresses and cellphone numbers) of clients as additional information when creating client profiles on the Real Pay system. See picture below.

We trust that this will be a valued benefit to all Users.


Normal Debit Orders launch

The launch of the Normal Debit Orders (NDOs) in Namibia took place in February at the AVANI Windhoek Hotel and the outcome was profoundly positive.

Feel free to contact us if you would like more information on our NDO product offering.

A reminder of our product offering in Namibia

The Real Pay solution offers the following products as part of our collection bouquet in Namibia:

  • Real-Time Debit Orders

A real-time debit order service on FNB bank accounts with selective tracking options. Real-time debit orders enable Users to collect funds early morning in real time, and also offer an option to intervene manually.

  • Normal Debit Orders (NDOs)

This product gives Users the additional benefit of being able to collect funds from all banks in Namibia with our easy-to-use system and dynamic report structure. Funds are collected and disbursed into Users’ nominated bank accounts at an agreed-upon interval.

  • EFT Credits (Payouts)

This product enables Users to disburse funds in real time to FNB bank accounts, and a next-day service is provided to all other banks in Namibia. Users have access to our current dynamic reporting and management information.

Cyber security

To protect your computer, network, data and programs such as the Real Pay system from unauthorised access, we encourage our Users to be conscious of sound cyber or IT security measures.

  • Use strong passwords; do not use obvious combinations such as “password123”
  • Change passwords often
  • Try to include numbers, symbols, capital letters and lower-case letters
  • Establish security practices and policies to protect sensitive information


From our team to yours; we wish all our Users a joyful and blessed Easter.

Please contact or your relationship manager, should you have any queries.


The Real Pay Team
– Specialised Debit Order Solutions –


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