Namibia | February 2018

Nambia | February 2018

Dear Real Pay User

The first quarter of 2018 is already well underway. The payments industry is evolving at an ever-increasing pace, creating new opportunities and benefits for industry participants as well as system Users. Real Pay is optimistic that the role and importance of non-bank financial institutions participating in the payments industry will become more evident in the year ahead.

True to our mission and vision, Real Pay offers the most advanced collections and disbursement solution – by applying unique, innovative and competitive technologies and providing exceptional service – to be Africa’s preferred and leading payments stream service provider; distinguished by our people, approach and client partnerships.



The Enhanced EFT project is gaining significant momentum, with testing cycles completed in the User Acceptance Testing (UAT) phase of the new Enhanced Debit Orders (EnDO) payments stream. Real Pay is actively participating in the testing phase with its Sponsor Bank and successful file submission and acceptance already achieved. Code development and deployment is aligned to the industry flight plan and UAT test cycles are expected to be completed towards the end of the first quarter of 2018.

We are working closely with our Sponsor Bank to ensure optimal testing results, enabling our readiness throughout all stages of the project. We will keep our valued Users updated on developments.


Real Pay would like to thank our Users for their co-operation and support of a safe, efficient and compliant National Payment System. It is imperative that every transaction is matched to a correct, compliant and valid authority to debit (mandate) and company agreement or contract. Debit order abuse remains a key focus area in the payments industry. Following the set guidelines is non-negotiable. In this regard, we would like to remind our Users of the User Debit Order Abuse Rules (UDOA) that can be found on Real Pay Collect for your convenience. Kindly familiarise yourselves with the criteria and corresponding meanings as well as the UDOA processes.



Please contact or your relationship manager, should you have any queries.

Real Pay Team


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