Botswana | December 2018
Dear Valued Client
As the year winds down, we take this opportunity to thank you for choosing us as your service provider and giving us the opportunity to grow. None of our achievements would have been possible without you and your unwavering support.
A message from our Managing Director – Pieter Swanepoel
The evolution in the payments industry continued during 2018 and intensified particularly at the policy and regulatory levels. Central to the evolution is the role of non-banks and the transformation of industry towards greater access and participation making both for increased innovation and competition.
Real Pay remained actively involved in industry driving thought leadership and shaping the future of the payments industry. Its participation in the payments strategies of Namibia (Vision 2020) and South Africa (Vision 2025) bear testimony of its commitment to industry.
Our customers remain central to our business strategy and the initiatives we undertake. Given our understanding of and participation in strategic payments initiatives our customers benefit not only from the most advanced payments solutions but also find themselves in a sterling position at the forefront of new payments technology. To this end and in line with industry time lines Real Pay went live with DebiCheck in August 2018 offering all three mandatory transaction types and a multiple and innovative payments initiation options. Similarly, in Namibia Real Pay is aligned with industry time lines and EnDO ready.
In the year ahead, our focus will remain on ensuring a smooth transition to the new payments architecture. We are motivated by the approach of our customers through their participation in testing and piloting of the new technology. The learning already informing change and ensuring readiness throughout the value chain within which we operate.
The dawn of the Financial Sector Regulation requires Real Pay and its customers to continue its focus on market conduct requirements and maintaining regulatory compliance levels at all times. In particular, achieving compliance with the rules and requirements of debit order use remains a pre-requisite for continued participation in the NPS.
As we advance through the fourth industrial revolution, Real Pay remains committed to provide the new and innovative payments solutions fast, optimising technology in line with global trends and supporting our customers with payment strategies suited to their business models and industries they serve.
December operating hours
The Real Pay office will close on 21 December 2018 and reopen on 2 January 2019.
True to our commitment toward our Users, our support staff will still be available throughout the holidays for any urgent enquiries:
Tel: +27 (0) 12 347 0729
24h Support: +27 (0) 83 230 3847
Warm wishes for the Festive Season
May the magic and the wonder of the holiday season stay with you throughout the coming year
Our best wishes for a happy new year filled with health, happiness, and spectacular success.
Please contact firstname.lastname@example.org or your relationship manager, should you have any queries.
Real Pay Team