South Africa | October 2017


South Africa | October 2017

Dear Real Pay User

We are in the home stretch of 2017 with only two months before the December holidays. Rest assured that Real Pay is geared to wind up the year on a high note.

Bear in mind that many employers move pay dates earlier in December. Please consult with your clients to obtain permission to adjust collection dates if needed.


We are very excited to have launched our brand spanking new website.
Visit to view our team’s profiles, keep up with the latest news and check out our FAQ section.


We urge all Users to ensure that every transaction submitted for processing has a legal agreement and valid mandate to back it up. The importance of regular in-house quality control cannot be overstated, as this will allow Users to confirm that all mandate elements have been discussed with and agreed to by clients.

Look and Feel Update

The Real Pay team is hard at work to enhance the Real Pay collect site with a brand-new look and feel. The plan is to roll out in November. The easy-to-use functionalities of the system will stay unchanged; it will only look and work even better.

Transactions report date picker

You might have noticed that the date picker of transactions reports looks a bit sleeker:











Conferences and events

Real Pay is the proud anchor sponsor at the ADRA (Association of Debt Recovery Agents) AGM, which will take place on 2 November 2017 at Emperors Palace in Kempton Park. Contact Colin at for more information.

SAAF conference
The annual SAAF (Student Accounts Administrators Forum) conference will be held at Emerald Resort & Casino in Vanderbijlpark on 19 and 20 October 2017.
We will attend the event, as many education institutes are making successful use of the Real Pay system.
Contact for more information.


Zambia and Lesotho
As a preferred debit order specialist in Africa, we are in the process of expanding Real Pay to Zambia and Lesotho. Watch this space and spread the word in the meantime.

2018 calendars
Keep an eye out for the beautiful Real Pay calendars, which will be sent/delivered to our valued clients in due course.


Please contact or your relationship manager, should you have any queries.

Real Pay Team

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