Real Pay Namibia - May 2022
Real Pay Seminars
Online Platform New Look-and-Feel
As previously mentioned in various communique, the new look-and-feel of our User interface is now live and accessible.
Users will have access to both platforms when logging in, with the option to either use the new version or the current version for a limited period of time.
Thank you for your positive feedback. The new user-friendly interface is at the core of our customer experience and we look forward to continue leading the way in digital payments in Africa
Cyber Security: Supply Chain Scam Tips
The ongoing war in Ukraine and the lockdown due to COVID-19 outbreaks in China have drastically impacted supply chains for industries around the world.
Another wave of supply chain-related phishing and social engineering attacks is expected.
Fake advertisements for hard-to-find products, spoofing of shipping delay notifications and misleading articles about well-known organisations are some of the methods used by cybercriminals.
A few tips to help you spot supply chain scams:
1. Never click on a link or download an attachment in an email that you were not expecting.
2. Watch out for sensational or shocking headlines about the world’s supply chains. These headlines could lead to articles that contain disinformation, or false information that is intentionally designed to mislead you.
3. If you are expecting a shipment and receive a related email, confirm that the message is legitimate before clicking on any links in the email. Look for details such as the order number, the purchase date and the payment method used for the
All transactions must be accompanied by a duly signed mandate by the account holder. This is the only means of verification by the bank and/or other related regulatory authorities to confirm consent and authorisation by the account holder.
We highlight that all mandate requests as received from the bank must be provided by 14:00 on the second business day of each month. The bank’s automated system works on a 15:00 cut-off time; therefore, mandates provided after the cut-off time are declined and can lead to a reversal of funds.
Please email email@example.com for any compliance-related questions.
Kind regards,The Real Pay Team