South Africa
Real Pay South Africa - May 2022
Real Pay Seminars
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Online Platform New Look-and-Feel
As previously mentioned in various communique, the new look-and-feel of our User interface is now live and accessible.
Users will have access to both platforms when logging in, with the option to either use the new version or the current version for a limited period of time.
Thank you for your positive feedback. The new user-friendly interface is at the core of our customer experience and we look forward to continue leading the way in digital payments in Africa
Cyber Security: Supply Chain Scam Tips
The ongoing war in Ukraine and the lockdown due to COVID-19 outbreaks in China have drastically impacted supply chains for industries around the world.
Another wave of supply chain-related phishing and social engineering attacks is expected.
Fake advertisements for hard-to-find products, spoofing of shipping delay notifications and misleading articles about well-known organisations are some of the methods used by cybercriminals.
A few tips to help you spot supply chain scams:
1. Never click on a link or download an attachment in an email that you were not expecting.
2. Watch out for sensational or shocking headlines about the world’s supply chains. These headlines could lead to articles that contain disinformation, or false information that is intentionally designed to mislead you.
3. If you are expecting a shipment and receive a related email, confirm that the message is legitimate before clicking on any links in the email. Look for details such as the order number, the purchase date and the payment method used for the
Compliance Corner
DebiCheck
As mentioned previously, the closure of the AEDO and NAEDO PCH PGs is scheduled for mid-2022 (June). All DebiCheck transactions must be accompanied by a duly signed mandate. This remains an important measure should a transaction be disputed.
Interbank processing of disputes will be discontinued from June 2022 as per the PASA and DebiCheck toolkit communication. Find the toolkit link here.
Payments Industry Body
The PIB sign-off process is well underway and Real Pay continues our participation at industry level via our association with CIBA. We will continue to keep Users updated on the latest developments.
Please email compliance@realpay.co.za for any compliance-related questions.
Kind regards,
The Real Pay Team