Anél Diedericks

Team Leader: Operations department


Anél is responsible for supervising, managing and motivating team members to ensure smooth operations support and to create an inspiring team environment with an open communication culture. She is also in charge of setting goals and engaging the team to achieve objectives and ensuring good working relationships between the support team and other internal teams/groups.

Furthermore, Anél provides operational support in respect of assisting clients and internal staff members with system and operational queries as well as managing bank-related queries.